HQhair update

I posted a couple of months ago about HQhair.com and how their site is not Mac friendly. I bought a gift certificate for a family member's birthday before realising that she can't use it, as she has a Mac at home.
I called HQhair to get a refund, and was told categorically that they don't do refunds on gift vouchers. This was before I'd even explained why I wanted a refund, so once I'd cut through the customer service apathy, the customer service rep said she'd take my number and ask their technical department how to do it.
After hearing nothing for twenty four hours, I called again, and got the same person. For a pretty complex site, I don't think there's a huge customer department. She told me that the site was being updated and as from this week (around the 14th of September) it would be possible to complete payment on a Mac.
Great news! It's only taken them around three years to do something about it, from when I first e-mailed. It's yet to be proved as I really don't need any more stuff at the moment, but I'll let you know when I try it out.

Accessibility issues

I have Macs at home, and I get quite frustrated when websites don't function on Macs as they do for Windows, especially as I test websites and know how easy it is to check basic stuff on Macs and Windows.

There are loads of examples of this (your suggestions welcome!) but this is the worst one I've come across:

HQhair.com
The site stocks a huge range of high end cosmetics, accessories and other pamper products at decent prices. The shipping is a bit steep, but you can quite often get hold of online codes which reduce or get rid of the costs, which is nice.

The problem is that the site looks good on a Mac (Firefox and Safari, both latest versions), but once you come to checkout, you can't. It looks to me as if a third party hosts the actual payment, and when it comes to that, there's a blank space on the page where you should be able to enter the card information.
I have e-mailed them a couple of times about this, but have yet to hear back. As it was at least eighteen months ago, I'm not going to hold my breath.


I tend to use Beauty Bay now - it stocks most of the same stuff, for similar prices but most importantly, I can complete the order in the comfort of my living room!